Terms & Conditions

The downblock.com Web Site ("Site") is an online information service provided by ADM Ventures LLC ("downblock.com"), subject to users (each, a "User") compliance with the terms and conditions set forth below. PLEASE READ THIS DOCUMENT CAREFULLY BEFORE USING THE SITE OR PLACING AN ORDER.  By using this Site, you signify your acceptance of the Site terms. If you do not agree to these terms, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.  ADM Ventures LLC has the discretion to update the terms of the Site at any time. All Users are encouraged to frequently check this page for any changes. The User acknowledges and agrees that it is their responsibility to review the terms of this Site periodically and become aware of modifications. 

TRADEMARKS & PROPERTY RIGHTS - 

Publications, products, content or services referenced herein or on the Site is the exclusive property, trademarks or servicemarks of ADM Ventures LLC. Other product and company names mentioned in the Site may be the trademarks of their respective owners. 

ORDERING

Downblock.com requires full payment for items purchased prior to shipment.  When entering your personal information and credit card data, User must confirm that the URL starts with "HTTPS" showing that the page information and data entered is encrypted.  Downblock has partnered with Stripe.com and PayPal for the benefit of processing credit card orders.  When placing an order via money order or cashiers check, the order will be held until full payment is received by Downblock. All orders will be cancelled within 10 days from the date of when the order was submitted if full payment is not received.  When placing an order via credit card, the credit card will be charged for the full value of the order when the order is submitted by the User. 

SHIPPING-

Downblock.com will use its best efforts to ship all orders within three business days from the date an order is submitted or within the lead-time specified for a specific item(s). User should note that lead-times may change and downblock.com will use its best efforts to notify the purchaser of any delay.  All orders will ship via US Priority Mail.  Downblock may or may not ship on Saturday, Sunday or Holidays.  Downblock may or may not pack orders on Saturday, Sunday or Holidays. 

INSURING SHIPMENTS - All orders will be insured at time of shipment for the full product total of the order. When purchasing from downblock.com, the User is entering a Shipment Contract, not to be confused with a Destination Contract. This means that that the ownership of the product(s) purchased passes from Downblock to the me, the customer, the moment the items are received by the elected carrier(s).  In the event of loss or damage, the User will be responsible for filing a claim with the carrier for reimbursement. 

RETURN POLICY

Before any return, the User must first notify downblock via e-mail regarding intent.  Downblock.com offers a 15-Day Money Back Guarantee on most unopened and unused products.  Custom made or custom designed products and wearbles are non-returnable and non-refundable.  The User is responsible for all shipping charges on returned items unless downblock.com states otherwise in writing. If a product is returned and shows wear, the item will be returned to the User at the User's expense.  If returning through the Post Office, User must have the merchandise insured.  Downblock will not refund any shipping fees unless an order was sent in error, nor will downblock reimburse for any return shipping fees unless stated otherwise in writing.

WARRANTY

Products offered by downblock carry no warranty unless specifically stated otherwise by the manufacturer of a specific product.  Should a product be deemed defective upon receipt, the User must contact the manufacturer of that item for resolution, understanding that downblock.com will offer support in this process as required.

IP ADDRESS

User understands that the IP Address of their device is recorded each time an order is submitted. In the event that a fraudulent order is placed, downblock.com reserves the right to share User's IP Address, name and address with the appropriate authorities. 

SHARING INFORMATION & DATA COLLECTION

downblock.com collects personal information for the limited purpose of completing orders.  Downblock.com will never sell, share or distribute the User's information to any outside party unless required to do so by a court of law.  Downblock.com may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.  The email address the User provides for order processing will only be used to send information and updates pertaining to User's order. The email address may also be used to respond to inquiries, and/or other requests or questions. If User elected to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.  Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.  No part of our website is structured to attract anyone under 13 years of age.

LIABILITY

All merchandise sold by downblock.com upon the express condition, and with the express understanding, that downblock.com shall in no way be liable in connection with re-sale and safe handling, and shall not be responsible for for physical injury or property damage resulting from the use or misuse of such merchandise.  Downblock.com makes every effort to ensure that the information published on its website is accurate and up to date, but does not accept any responsibility for errors or omissions and reserves the right to make amendments at any time and without prior notice.  By submitting an order and using the items purchased, User takes full responsibility for the safe usage of the items.  User understands that the purchased items can potentially damage other items and that downblock.com will only be responsible for replacing the item purchased from downblock.com and nothing else, should the purchased item be found defective.